Write one step for one action
Combine steps that happen in the same place
- On the Tools menu, click Options,1 and then click the Edit tab.2
For expert users, combine simple steps
- Beginner user: 3. To close the application, click OK.4. Click Close.
- Expert user:3. Close the application.
Write only one way to do an action
- Incorrect: 1. To connect to the a network drive, on the toolbar, click the Network button. You can also click the Open button on the File menu.
- Correct: 1. To connect to the a network drive, on the toolbar, click the Network button.